Customer contact instructions
Phone: Please call our toll-free customer service inquiry line at 0800-033-133.
Fax: Send your basic information (name, ID number), contact phone number via fax to (02)2772-6785. A dedicated representative will contact you to assist with relevant matters.
Online: Send your basic information (name, ID number), contact phone number, and email to “tw_service@tcb-life.com.tw”. A dedicated representative will get in touch to assist you with relevant matters.